Shipping policy


Processing Time

Orders are usually processed within 1–3 business days (excluding weekends and public holidays).



Shipping Time

Shipping times vary depending on your location and the shipping option selected at checkout.



Shipping Costs

Shipping costs are calculated at checkout based on your address and order size.



Tracking

Once your order has been shipped, you will receive a tracking link by email so you can follow your delivery.



Incorrect Address

Please make sure your shipping address is correct before placing your order. If an order is returned to us due to an incorrect address, you may need to pay for re-shipping.



Lost or Delayed Parcels

If your parcel is delayed or missing, please contact us and we’ll do our best to help you locate it with the courier.



Contact Us

For any shipping questions, email us at info@zaneracollections.com